Zivogue does not provide refund or process returns for made to order products, we allow for one time free alteration if there is an issue with the fit.
Products which are not made to order will have a 10 day return policy, i.e. In case the customer does not wish to use the product it must be returned within 10 days from receiving the order. If the product is to be returned please ensure that it is unused, all the tags are intact and it is to be returned in the same packaging. Zivogue has all rights to decide on the refunding the order based on the condition of the returned product. The refund will be sent within 10 working days after the product is received.
Please contact us at email@example.com in case of any issues.